Railways

Train conductor CV: example and template

This example is for conductors at regional, long-distance and commuter operators, and for people from customer service, sales and public transport who want to work on the railways.

The employer wants to know how you check and sell tickets, how you use the terminal, how you help passengers, how you deal with difficult situations and whether you know the carriage rules. We show you how to describe this on your CV.

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Example CV: train conductor

All the details in this example are fictional. Treat it as a model of layout and wording, and replace the content with your own experience.

Dominik Kaczor

Train conductor

Bialystok +48 123 456 789 dominik.kaczor@example.com

Professional profile

Train conductor with 5 years of experience at a regional operator. I check and sell tickets on board with a mobile terminal, settle takings, inform passengers about connections and delays, help people with disabilities and take part in train dispatch. My cash settlements have had no discrepancies for years, and passenger complaints about my service are rare.

Work experience

Train conductor

04.2021 - present

Regional operator, Bialystok

  • Checking and selling tickets with a mobile terminal.
  • Settling takings with no discrepancies.
  • Information about connections, changes and delays.
  • Helping people with disabilities and passengers with children.
  • Taking part in train dispatch and resolving difficult situations.

Cashier

06.2018 - 03.2021

Grocery supermarket, Bialystok

  • Working the till.
  • Settling the shift.
  • Serving customers.

Education

Retail technician

2013 - 2017

Technical School of Economics in Bialystok

Skills

  • Checking and selling tickets
  • Mobile terminal and settlements
  • Fares and carriage rules
  • Information for passengers
  • Helping people with disabilities
  • Resolving difficult situations

Licences

  • Conductor qualification exam
  • Up-to-date medical and psychological tests
  • Difficult customer training, 2022

Languages

  • English: B1
  • Russian: A2

Additional information

  • Shift work

I hereby consent to the processing of my personal data for the purposes necessary to carry out the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

How to write a train conductor CV

Professional summary

Write which operator you work for, which trains you work on and what you do during the journey. Add a result, for example settlements with no discrepancies. The employer is looking for a conductor who is polite, firm, knows the fares and stays calm in any situation.

Cashier with 3 years of experience at a supermarket. I work the till, settle the shift and serve customers. I am looking for work as a train conductor and want to take the qualification exam.

Experience: duties and achievements

Describe the trains, tickets, terminal, settlements, information and help for passengers. Show results in numbers. Add the exam, tests and languages. Also say whether you work on night or international trains.

Weaker: Tickets.

Better: Checking and selling tickets with a mobile terminal.

Weaker: Settlements.

Better: Settling takings with no discrepancies.

Weaker: Help.

Better: Helping people with disabilities and passengers with children.

Skills worth listing

List tickets, the terminal, fares, information, help and difficult situations. In your soft skills show politeness, firmness and resilience to stress.

Professional skills

  • Ticket checks
  • Ticket sales
  • Mobile terminal
  • Fares
  • Carriage rules
  • Settlements

Personal skills

  • Politeness
  • Firmness
  • Resilience to stress
  • Communication
  • Honesty

Licences

List the conductor qualification exam, up-to-date tests and passenger service training. Operators often train candidates and organise the exam.

How to become a train conductor

Most people move from customer service, sales or till work. On your CV show your experience with people and money.

Add foreign languages and willingness to work shifts. Trains also run at night and on holidays.

Tailoring your CV to the job offer

A regional operator looks for on-board sales and contact with passengers, a long-distance operator for languages and reserved-seat trains, and a commuter operator for quick checks in heavy traffic. Move to the top what the job ad is about. If you work on tourist routes in the season or on trains with many cyclists, add this. Also say roughly how many tickets you sell a shift, because it shows the scale of your work. Also say whether you know the fares of several operators.

The most common mistakes on a train conductor CV

Questions and answers

What should a train conductor put on a CV?

The operator, trains, tickets, terminal, settlements, help for passengers, exam, tests and languages.

Can you become a conductor with no railway experience?

Yes, operators train candidates, and customer service experience helps a lot.

Which results are worth giving?

Settlements with no discrepancies, few complaints and praise from passengers.

Do foreign languages help?

Yes, especially on tourist and cross-border routes.

Create a train conductor CV in the builder

In the CV Majster builder you enter your details step by step and see right away what the document looks like. You can copy the wording from this page and adapt it to yourself. The finished CV as a PDF costs a one-off PLN 5, with no subscription, and you see the preview before you pay.

Go to the CV builder

See also

Resume examples for similar jobs

Career guide

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