Joanna Wilk
Quality specialist
Gorzow Wielkopolski · +48 123 456 789 · joanna.wilk@example.com
Professional profile
Quality specialist with 6 years in electronics manufacturing, the last 3 responsible for the quality management system at a circuit board assembly plant. I run internal audits, customer and supplier complaints and corrective actions. The time to close a complaint fell from 34 to 18 days, and the plant passed recertification with no major non-conformities.
Work experience
Quality specialist
02.2022 - presentElectronics assembly plant, Gorzow Wielkopolski
- A quality management system to ISO 9001, documentation and procedures.
- Planning and carrying out 14 internal audits a year.
- Customer complaints using the 8D method, time to close from 34 to 18 days.
- Audits and evaluation of 25 component suppliers, complaints to suppliers.
- Recertification with no major non-conformities, training for production.
Quality inspector
07.2019 - 01.2022Electronics manufacturer, Zielona Gora
- Visual and electrical inspection of boards.
- Recording non-conformities.
- Taking part in root cause analysis of defects.
Education
Master's degree, production engineering
2014 - 2019University of Zielona Gora
Skills
- ISO 9001 quality management system
- Internal audits
- Customer and supplier complaints
- Root cause analysis and corrective actions
- Supplier evaluation
- Documentation and procedures
Certificates
- ISO 9001 quality management system internal auditor, 2022
- 8D method and root cause analysis training, 2021
- Statistical process control training, 2023
Languages
- English: B2
Additional information
- Driving licence category B
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