Production

Quality manager CV: example and template

This example is for quality managers at automotive, electronics, food and pharmaceutical plants, and for quality engineers and coordinators who want to run a whole department.

The plant director wants to know which team you manage, which standards and certificates you maintain, how customer audits go and which quality metrics you improve. We show you how to describe this on your CV.

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Example CV: quality manager

All the details in this example are fictional. Treat it as a model of layout and wording, and replace the content with your own experience.

Agnieszka Duda

Quality manager

Mielec +48 123 456 789 agnieszka.duda@example.com

Professional profile

Quality manager with 12 years of experience in quality, the last 5 at a plant making components for the automotive and aerospace industries. I head a team of 14, maintain IATF 16949 and AS9100 certificates and am responsible for customer audits and new product launches. Customer complaints fell from 85 to 22 PPM in 3 years.

Work experience

Quality manager

02.2021 - present

Automotive and aerospace components plant, Mielec

  • Heading a team of 14: quality engineers, inspectors and the laboratory.
  • Maintaining IATF 16949 and AS9100 certificates, audits with no major nonconformities.
  • Customer complaints down from 85 to 22 PPM in 3 years.
  • Customer complaints handled with 8D and corrective actions with production.
  • APQP and PPAP for 18 new products together with the process engineering team.

Quality engineer

05.2013 - 01.2021

Automotive parts supplier, Rzeszow

  • Handling customer and supplier complaints.
  • Control plans and FMEA.
  • Process audits.

Education

Master's degree, mechanical engineering

2008 - 2013

Rzeszow University of Technology

Skills

  • Managing a quality department
  • IATF 16949 and AS9100
  • Customer and certification audits
  • Quality metrics and PPM
  • 8D, FMEA and root cause analysis
  • APQP and PPAP

Certificates

  • IATF 16949 internal auditor, 2021
  • Six Sigma Green Belt certificate, 2019
  • AS9100 training, 2022

Languages

  • English: C1

Additional information

  • Willing to travel to customers

I hereby consent to the processing of my personal data for the purposes necessary to carry out the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

How to write a quality manager CV

Professional summary

Write which quality department you head, in which industry, which standards and certificates you maintain and how large your team is. Add a metric, for example fewer complaints in PPM, and audit results. The plant director is looking for someone who keeps customer trust and the certificates.

Quality engineer with 6 years of experience at an automotive supplier. I handle 8D complaints, FMEA and process audits and stand in for the head of department. I am looking for work as a quality manager.

Experience: duties and achievements

Describe the team, standards, audits, metrics, complaints and new product launches. Show results in numbers. Add your work with production, process engineering and suppliers.

Weaker: Heading the department.

Better: Heading a team of 14: quality engineers, inspectors and the laboratory.

Weaker: Certificates.

Better: Maintaining IATF 16949 and AS9100 certificates, audits with no major nonconformities.

Weaker: Complaints.

Better: Customer complaints down from 85 to 22 PPM in 3 years.

Skills worth listing

List department management, standards, audits, metrics, quality tools and product launches. In your soft skills show leadership, consistency and talking to customers.

Professional skills

  • Quality department
  • IATF 16949
  • Audits
  • PPM
  • 8D and FMEA
  • APQP and PPAP

Personal skills

  • Leadership
  • Consistency
  • Talking to customers
  • Analytical thinking
  • Decisiveness

Certificates

List auditor qualifications, certificates for the standard used in your industry and methods, for example Six Sigma. For standards, say which plant certificates you maintain.

How to become a quality manager

People most often move up from quality engineer. On your CV show who you already lead or stand in for and which audits you are responsible for.

Add certificates and knowledge of standards. Say which customers you work with, because every industry has its own requirements.

Tailoring your CV to the job offer

An automotive plant looks for IATF 16949, APQP and PPAP, a food plant for IFS, BRC and HACCP, and a pharmaceutical company for good manufacturing practice. Move to the top what the job ad is about.

The most common mistakes on a quality manager CV

Questions and answers

What should a quality manager put on a CV?

The plant, team, standards, certificates, audits, metrics, complaints, product launches and personal certificates.

Which metrics are worth giving?

Complaints in PPM, cost of poor quality, audit results and how promptly corrective actions are closed.

Is Six Sigma needed?

Not always, but it helps, especially in automotive and electronics.

How does a quality manager differ from a coordinator?

A coordinator runs the system and audits, while a manager is responsible for the whole department, team and customer relationships.

Create a quality manager CV in the builder

In the CV Majster builder you enter your details step by step and see right away what the document looks like. You can copy the wording from this page and adapt it to yourself. The finished CV as a PDF costs a one-off PLN 5, with no subscription, and you see the preview before you pay.

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See also

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