Security

CCTV and alarm monitoring operator CV: example and template

This example is for monitoring operators at security companies' alarm receiving centres, city CCTV centres, shopping centres and industrial plants, and for security staff who want to work with systems.

The employer wants to know which systems you use, how many sites or cameras you watch, how you verify alarms, how you dispatch response teams and notify services and how you keep records. We show you how to describe this on your CV.

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Example CV: CCTV operator

All the details in this example are fictional. Treat it as a model of layout and wording, and replace the content with your own experience.

Daria Wysocka

Alarm receiving centre operator

Bydgoszcz +48 123 456 789 daria.wysocka@example.com

Professional profile

Monitoring operator with 5 years of experience at a security company's alarm receiving centre. I handle signals from alarm systems at around 1,800 sites, verify incidents through cameras, dispatch response teams, notify owners, the police and the fire service and keep shift reports. The average time from alarm to dispatch on my shift is under 60 seconds.

Work experience

Alarm receiving centre operator

03.2021 - present

Security company, Bydgoszcz

  • Alarm system signals from around 1,800 sites.
  • Verifying incidents through cameras and contact with the client.
  • Dispatching response teams within 60 seconds of an alarm.
  • Notifying the police, fire service and owners.
  • Shift reports and incident records.

Security officer

05.2019 - 02.2021

Shopping centre, Bydgoszcz

  • Watching cameras.
  • Patrols.
  • Responding to incidents.

Education

Secondary education

2014 - 2017

Secondary School in Bydgoszcz

Skills

  • Operating alarm systems
  • CCTV
  • Incident verification
  • Dispatching response
  • Notifying services
  • Reports and records

Training

  • Alarm monitoring system training, 2021
  • Data protection in CCTV procedures training, 2022
  • First aid course, 2023

Languages

  • English: B1

Additional information

  • 12-hour shift pattern

I hereby consent to the processing of my personal data for the purposes necessary to carry out the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

How to write a CCTV operator CV

Professional summary

Write where you work, which systems you use and how many sites or cameras you watch. Add a result, for example response time. The employer is looking for an operator who stays alert for the whole shift, assesses the situation quickly and acts by the procedures.

Security officer with 2 years of experience at a shopping centre. I watch cameras, patrol and respond to incidents. I am looking for work as a monitoring operator at an alarm receiving centre.

Experience: duties and achievements

Describe the centre, systems, number of sites and cameras, verification, response and records. Show results in numbers. Add training and your shift pattern. Also say whether you operate fire alarm or access control systems.

Weaker: Alarms.

Better: Alarm system signals from around 1,800 sites.

Weaker: Response.

Better: Dispatching response teams within 60 seconds of an alarm.

Weaker: Services.

Better: Notifying the police, fire service and owners.

Skills worth listing

List alarm systems, CCTV, verification, response, notifying services and reports. In your soft skills show alertness, calm and quick decisions.

Professional skills

  • Alarm systems
  • CCTV
  • Incident verification
  • Response dispatch
  • Notifying services
  • Reports

Personal skills

  • Alertness
  • Calm
  • Quick decisions
  • Accuracy
  • Resilience to stress

Training

List system training, data protection in CCTV and first aid. When working with recordings, knowing the data protection rules matters.

How to become a monitoring operator

Most people move from security work or customer service. On your CV show alertness, computer skills and calm.

Add willingness to work nights. Monitoring centres work around the clock.

Tailoring your CV to the job offer

An alarm receiving centre looks for fast response and many sites, a city CCTV centre for work with the police and municipal guard, and an industrial plant for access control and technical hazards. Move to the top what the job ad is about.

The most common mistakes on a CCTV operator CV

Questions and answers

What should a monitoring operator put on a CV?

The centre, systems, number of sites and cameras, verification, response, reports, training and shift pattern.

Is a security licence needed?

Not always, but security experience is welcome.

Which results are worth giving?

Response time, the number of sites covered and incidents handled without errors.

How is a monitoring operator different from a security guard?

An operator works with the systems and directs the response, while a guard acts on site.

Create a CCTV operator CV in the builder

In the CV Majster builder you enter your details step by step and see right away what the document looks like. You can copy the wording from this page and adapt it to yourself. The finished CV as a PDF costs a one-off PLN 5, with no subscription, and you see the preview before you pay.

Go to the CV builder

See also

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Career guide

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