Administration

Receptionist CV: example and template

This example is for receptionists in offices, clinics, surgeries, salons and service companies, and for people looking for their first job in administration.

Reception is the face of the company. The employer wants to know how many visitors and calls you handle, which systems you know and whether you stay calm when everything happens at once.

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Example CV: receptionist

All the details in this example are fictional. Treat it as a model of layout and wording, and replace the content with your own experience.

Izabela Krawczyk

Receptionist

Warsaw +48 123 456 789 izabela.krawczyk@example.com

Professional profile

Receptionist with 4 years of experience in an office building and a clinic. I welcome visitors and handle up to 80 calls a day, manage room and appointment calendars and receive post and couriers. I work politely and efficiently, even when it is busy.

Work experience

Receptionist

04.2022 - present

Office building, main reception, Warsaw

  • Welcoming visitors to 12 tenant companies, issuing passes and access cards.
  • Answering up to 80 calls a day and routing enquiries.
  • Booking meeting rooms and preparing meetings.
  • Receiving post and courier parcels and keeping a log.
  • Working with security and building management.

Medical receptionist

01.2020 - 03.2022

Specialist clinic, Warsaw

  • Booking patients in person and by phone, up to 120 appointments a day.
  • Managing doctors' schedules in the clinic system.
  • Taking payments and issuing invoices.

Education

Administration technician

2015 - 2019

Business technical school in Warsaw

Skills

  • Welcoming visitors and clients
  • Switchboard
  • Calendars and bookings
  • Post and deliveries
  • Patient booking system
  • MS Office

Training

  • Customer service training, 2022
  • Personal data protection training, 2023

Languages

  • English: B2

Additional information

  • Shift work

I hereby consent to the processing of my personal data for the purposes necessary to carry out the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

How to write a receptionist CV

Professional summary

Say where you worked on reception, how many visitors and calls you handle and which systems you know. Add English, because office buildings and private clinics often require it.

Receptionist with a year of experience in a hair salon. I manage the appointment calendar, answer the phone and use the till, and make clients feel welcome. I speak English at B1 level.

Experience: duties and achievements

Show the scale of your work and your range of tasks: visitors, calls, bookings, post, payments. Add tasks that require trust, such as issuing access cards or working with patient data.

Weaker: Answering the phone.

Better: Answering up to 80 calls a day and routing enquiries to the right people.

Weaker: Booking patients.

Better: Booking patients in person and by phone, up to 120 appointments a day.

Weaker: Welcoming visitors.

Better: Welcoming visitors to 12 tenant companies, issuing passes and access cards.

Skills worth listing

List the systems and office tasks you know. Under personal skills, show politeness, multitasking and discretion.

Professional skills

  • Using a switchboard
  • Calendars and booking systems
  • Post and parcel log
  • Till and payments
  • MS Office and email
  • Personal data protection

Personal skills

  • Politeness
  • Multitasking
  • Calm when it is busy
  • Discretion
  • Good organisation

Training

List training in customer service, data protection and the systems you have used. In a clinic, training in protecting medical data is a big advantage.

Receptionist CV with no experience

Describe any work with people and phones: in a shop, a cafe, on a helpline or volunteering. Add computer skills and languages.

Say that you are well organised and can work shifts. Reception is a common first office job.

Tailoring your CV to the job offer

An office building looks for languages and visitor service, a clinic for the booking system and patient data protection, and a salon for the appointment calendar and selling. Move what the job ad is about to the top. If the job ad names a specific system or language, use the same words on your CV, because recruiters often scan for them in the first few seconds.

The most common mistakes on a receptionist CV

Questions and answers

What should a receptionist put on a CV?

Workplaces, the number of visitors and calls, booking systems, post, payments, languages and training.

Does a receptionist need English?

In office buildings, hotels and private clinics, usually yes. In smaller companies it is a plus, but not always a requirement.

Can you become a receptionist with no experience?

Yes. On your CV, describe work with people, computer skills and how you organise your work.

Is a CV for a male receptionist any different?

No, the layout and content are the same. In Polish only the form of the job title changes.

Create a receptionist CV in the builder

In the CV Majster builder you enter your details step by step and see right away what the document looks like. You can copy the wording from this page and adapt it to yourself. The finished CV as a PDF costs a one-off PLN 5, with no subscription, and you see the preview before you pay.

Go to the CV builder

See also

Resume examples for similar jobs

Career guide

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