Robert Michalak
Tour leader
Katowice · +48 123 456 789 · robert.michalak@example.com
Professional profile
Tour leader with 10 years of experience on coach tours around Europe and as a holiday rep on Crete. I have led more than 150 trips for groups of up to 50 people: touring holidays, school trips, corporate trips and pilgrimages. I speak English, Italian and Spanish and know Italy, Spain, Portugal and the Balkans well.
Work experience
Tour leader
03.2016 - presentTour operator, touring holidays, Europe
- More than 150 touring trips for groups of up to 50 people.
- Running the itinerary, contact with hotels, coach operators and local guides.
- Commentary on the coach about the history and culture of the places visited.
- Solving problems on the road: booking changes, sick travellers, lost luggage.
- Settling the trip accounts and reporting to the operator afterwards.
Holiday rep
05.2014 - 10.2015, seasonalTour operator, Crete, Greece
- Looking after customers in 6 hotels.
- Airport transfers and welcome meetings.
- Selling optional excursions.
Education
Master's degree, Italian philology
2009 - 2014University of Silesia
Skills
- Leading touring trips
- Looking after a group
- Contact with hotels and coach operators
- Solving problems on the road
- Destination knowledge
- Selling optional excursions
Courses
- Tour leader course
- First aid course, 2024
- Holiday camp leader course
Languages
- English: C1
- Italian: C1
- Spanish: B2
Additional information
- Available to travel all year round
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