Klaudia Kowal
Fitness club manager
Gdansk · +48 123 456 789 · klaudia.kowal@example.com
Professional profile
Fitness club manager with 8 years in the industry, the last 4 running a chain club with 2,400 members. I head a team of 21: trainers, instructors and reception, and I am responsible for membership sales, the class timetable and member retention. Active memberships grew by 31% and member churn fell from 7% to 4.5% a month.
Work experience
Fitness club manager
03.2022 - presentFitness club chain, a club with 2,400 members, Gdansk
- Heading a team of 21: personal trainers, instructors and reception.
- Sales of memberships and personal training, active memberships up 31%.
- A welcome programme and contact with new members, churn down from 7% to 4.5% a month.
- A timetable of 90 group classes a week and their attendance.
- The club budget, costs, equipment inspections and safety.
Personal trainer, classes coordinator
05.2017 - 02.2022Fitness club, Gdynia
- Personal training for about 30 clients a month.
- Planning the group class timetable.
- Onboarding new instructors.
Education
Bachelor's degree, sport
2014 - 2017Gdansk University of Physical Education and Sport
Skills
- Managing a fitness club
- Membership and service sales
- Member retention
- Group class timetable
- Leading a team of trainers
- Club budget and costs
Certificates
- Personal trainer certificate, 2017
- Fitness club sales training, 2022
- First aid course, 2024
Languages
- English: B2
Additional information
- Available to work, including at weekends
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