Quality and production

Quality engineer CV: example and template

This example is for customer quality, supplier quality and project quality engineers in the automotive, electronics, household appliance and plastics industries, and for quality inspectors and specialists who want to move up.

The employer wants to know which customers and suppliers you work with, how you handle complaints and product approvals, which quality tools you use and what results you have in ppm and the cost of poor quality. We show you how to describe this on your CV.

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Example CV: quality engineer

All the details in this example are fictional. Treat it as a model of layout and wording, and replace the content with your own experience.

Weronika Szulc

Customer quality engineer

Gliwice +48 123 456 789 weronika.szulc@example.com

Professional profile

Quality engineer with 6 years of experience at an automotive wiring harness supplier, the last 3 responsible for quality for 2 car industry customers. I handle complaints with the 8D method, new product approvals with the customer, process audits and measurement system analyses. The customer complaint rate fell from 85 to 22 ppm, and the average time to close an 8D report fell to 10 days.

Work experience

Customer quality engineer

04.2022 - present

Automotive wiring harness supplier, Gliwice

  • Quality for 2 car industry customers, contact with their quality departments.
  • Complaints with the 8D method, average closing time 10 days.
  • Customer complaint rate down from 85 to 22 ppm.
  • Product approval documents for 14 new part numbers.
  • Measurement system analysis and process audits on the lines.

Quality inspector

06.2019 - 03.2022

Plastic parts manufacturer, Zabrze

  • First article inspection and measurements.
  • Blocking and sorting nonconforming products.
  • Support with complaints.

Education

Master's degree, quality management

2014 - 2019

Silesian University of Technology

Skills

  • Complaints and 8D reports
  • Product approval with the customer
  • Quality planning for new projects
  • Measurement system analysis
  • Process and product audits
  • Automotive quality requirements

Certificates

  • Internal auditor of an automotive quality system, 2022
  • Automotive quality tools training, 2021
  • Problem solving methods certificate, 2023

Languages

  • English: C1
  • German: A2

Additional information

  • Driving licence category B
  • Willing to travel to customers

I hereby consent to the processing of my personal data for the purposes necessary to carry out the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

How to write a quality engineer CV

Professional summary

Write which industry you work in, which customers or suppliers you are responsible for and which quality tools you use. Add results, for example lower ppm or shorter complaint times. The employer is looking for an engineer who will defend the plant in front of the customer and fix the problem at its source at the same time.

Quality inspector with 3 years of experience at a plastic parts manufacturer. I carry out first article inspection, block nonconforming products and help with complaints. I am looking for work as a quality engineer.

Experience: duties and achievements

Describe the customers, products, complaints, approvals, audits and analyses. Show results in numbers: ppm, 8D closing time, cost of poor quality. Add languages, because a quality engineer often writes to and talks with the customer in English or German.

Weaker: Complaints.

Better: Complaints with the 8D method, average closing time 10 days.

Weaker: Improving quality.

Better: Customer complaint rate down from 85 to 22 ppm.

Weaker: Documents.

Better: Product approval documents for 14 new part numbers.

Skills worth listing

List complaints, product approval, quality planning, measurement system analysis and audits. In your soft skills show customer communication, resilience under pressure and curiosity.

Professional skills

  • 8D reports
  • Product approval
  • Quality planning
  • Measurement system analysis
  • Process audits
  • Industry requirements

Personal skills

  • Customer communication
  • Resilience under pressure
  • Curiosity
  • Assertiveness
  • Independence

Certificates

List auditor qualifications and training in quality tools and problem solving methods. In the automotive industry employers ask about them at the first interview.

How to become a quality engineer

Most people start as a quality inspector or junior engineer after technical studies. On your CV show the measurements, complaints and tools you know.

Add good English. A customer quality engineer handles correspondence and meetings in this language.

Tailoring your CV to the job offer

Customer quality means complaints and customer contact, supplier quality means audits and supplier development, and project quality means planning and approving new products. Move to the top what the job ad is about.

The most common mistakes on a quality engineer CV

Questions and answers

What should a quality engineer put on a CV?

The industry, customers or suppliers, complaints, approvals, audits, tools, results, certificates and languages.

How is a quality engineer different from a quality inspector?

An inspector checks products, while an engineer analyses the causes of problems, handles complaints and prevents defects.

Which results are worth giving?

Lower ppm, shorter complaint closing times, a lower cost of poor quality and approvals on time.

Is English necessary?

At firms working for foreign customers, usually yes.

Create a quality engineer CV in the builder

In the CV Majster builder you enter your details step by step and see right away what the document looks like. You can copy the wording from this page and adapt it to yourself. The finished CV as a PDF costs a one-off PLN 5, with no subscription, and you see the preview before you pay.

Go to the CV builder

See also

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