Hospitality

Hotel manager CV: example and template

This example is for managers and general managers of city, conference and leisure hotels, and for front office and department managers who want to run a whole property.

The owner or chain wants to know which hotel you manage, what occupancy and revenue you achieve, what team and budget you have and how guests rate you. We show you how to describe this on your CV.

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Example CV: hotel manager

All the details in this example are fictional. Treat it as a model of layout and wording, and replace the content with your own experience.

Michał Sikorski

Hotel manager

Gdansk +48 123 456 789 michal.sikorski@example.com

Professional profile

Hotel manager with 13 years of experience in hospitality, the last 5 running a four-star city hotel with 120 rooms, a restaurant and 5 meeting rooms. I head a team of 62 and the property budget and am responsible for sales, costs and service standards. Occupancy rose from 71% to 82%, and revenue per available room grew by 24% in 3 years.

Work experience

Hotel manager

03.2021 - present

Four-star hotel, 120 rooms, Gdansk

  • Heading a team of 62: front office, housekeeping, food and beverage, sales and maintenance.
  • Property budget, financial results and reports for the owner.
  • Occupancy up from 71% to 82%, revenue per available room up 24%.
  • Conference and group sales, 35% of revenue from the business segment.
  • Rating on booking sites up from 8.4 to 9.1.

Front office manager

04.2013 - 02.2021

Conference hotel, Sopot

  • Leading a team of 12 receptionists.
  • Managing room rates and availability.
  • Serving group and VIP guests.

Education

Master's degree, tourism and recreation, hotel management track

2007 - 2012

Gdansk University of Physical Education and Sport

Skills

  • Hotel management
  • Property budget and results
  • Revenue and rate management
  • Conference and group sales
  • Service standards and guest reviews
  • Hotel systems and booking channels

Training

  • Hotel revenue management training, 2022
  • Leadership training for managers, 2021

Languages

  • English: C1
  • German: B2

Additional information

  • Available, including weekends and public holidays

I hereby consent to the processing of my personal data for the purposes necessary to carry out the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

How to write a hotel manager CV

Professional summary

Write which hotel you manage: category, number of rooms, meeting rooms, restaurant and team. Add metrics, for example occupancy, average daily rate and revenue per room, and guest ratings. The owner is looking for someone who improves the property's results and keeps reviews good.

Front office manager with 6 years of experience at a conference hotel. I lead a team of 10, manage room rates and availability and stand in for the general manager. I am looking for work as a hotel manager.

Experience: duties and achievements

Describe the hotel, team, budget, sales, metrics and guest reviews. Show results in numbers. Add customer segments, for example conferences, groups and leisure.

Weaker: Managing the hotel.

Better: Heading a team of 62: front office, housekeeping, food and beverage, sales and maintenance.

Weaker: Results.

Better: Occupancy up from 71% to 82%, revenue per available room up 24%.

Weaker: Reviews.

Better: Rating on booking sites up from 8.4 to 9.1.

Skills worth listing

List hotel management, budget, rates, sales, standards and systems. In your soft skills show leadership, a service culture and calm in difficult situations with guests.

Professional skills

  • Hotel management
  • Budget
  • Rates and revenue
  • Group sales
  • Standards
  • Hotel systems

Personal skills

  • Leadership
  • Service culture
  • Calm
  • Negotiation
  • Decisiveness

Training

List revenue management, leadership and service standards training. Describe a hotel chain's training programmes in general terms if your contract does not allow you to name the brand.

How to become a hotel manager

People most often move up from front office, sales or food and beverage manager. On your CV show when you stand in for the general manager and what you are responsible for then.

Add languages and the results of the department you run. Owners look for people who know the property's numbers.

Tailoring your CV to the job offer

A city hotel looks for business guests and conferences, a leisure hotel for seasonality and family offers, and a boutique hotel for personal service and guest reviews. Move to the top what the job ad is about.

The most common mistakes on a hotel manager CV

Questions and answers

What should a hotel manager put on a CV?

The hotel, number of rooms, team, budget, sales, metrics, guest reviews, training and languages.

Which metrics are worth giving?

Occupancy, average daily rate, revenue per available room and guest ratings.

Is a hospitality degree needed?

Not always, but it helps. Hotel experience counts most.

How do you become a hotel manager?

Most often after years at reception, in sales or food and beverage and a promotion to department manager.

Create a hotel manager CV in the builder

In the CV Majster builder you enter your details step by step and see right away what the document looks like. You can copy the wording from this page and adapt it to yourself. The finished CV as a PDF costs a one-off PLN 5, with no subscription, and you see the preview before you pay.

Go to the CV builder

See also

Resume examples for similar jobs

Career guide

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