Anna Krupa
Learning and development manager
Warsaw · +48 123 456 789 · anna.krupa@example.com
Professional profile
Learning and development manager with 12 years of experience in training, the last 5 at a bank with 4,000 employees. I head a team of 7, a budget of PLN 3.5 million a year and an internal academy for the branch network. A development programme for branch managers raised participants' sales by 14% compared with a group outside the programme.
Work experience
Learning and development manager
02.2021 - presentBank, 4,000 employees, Warsaw
- Heading a team of 7: trainers, learning designers and the platform administrator.
- Training strategy and a budget of PLN 3.5 million a year.
- An internal academy for 280 branches, about 900 training days a year.
- A programme for branch managers, participants' sales up 14%.
- A competency model and development paths together with HR.
Internal trainer
04.2013 - 01.2021Insurance company, Warsaw
- Sales and product training for agents.
- Designing e-learning courses.
- Onboarding training for new staff.
Education
Master's degree, education
2007 - 2012University of Warsaw
Skills
- Managing a training department
- Development strategy and competency model
- Internal academy
- Development programmes for managers
- E-learning and training platforms
- Measuring training results
Certificates
- Business trainer certificate, 2014
- Training effectiveness measurement training, 2021
- Coaching certificate, 2019
Languages
- English: C1
Additional information
- Running selected training for senior managers
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