Hospitality

Executive housekeeper CV: example and template

This example is for executive housekeepers, heads of housekeeping and their deputies at hotels, aparthotels and resorts, and for room attendants and supervisors who want to move up.

The employer wants to know how big the hotel and team you run are, how you plan work and rotas, how you inspect rooms, how you manage laundry, linen and supplies and what results you have in quality and costs. We show you how to describe this on your CV.

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Example CV: executive housekeeper

All the details in this example are fictional. Treat it as a model of layout and wording, and replace the content with your own experience.

Bozena Tomczak

Executive housekeeper

Zakopane +48 123 456 789 bozena.tomczak@example.com

Professional profile

Executive housekeeper with 12 years of experience in hospitality, the last 5 heading the housekeeping department of a 220-room hotel. I lead a team of 25 room attendants and public area staff, draw up rotas, inspect rooms, work with reception and maintenance, and manage linen, an outsourced laundry and cleaning supplies. Cleanliness scores in guest reviews rose from 8.6 to 9.3, and the cost of cleaning a room fell by 8%.

Work experience

Executive housekeeper

03.2021 - present

220-room hotel with a conference centre, Zakopane

  • Team of 25 room attendants and public area staff.
  • Rotas, room allocation and cleaning quality checks.
  • Cleanliness scores in guest reviews up from 8.6 to 9.3.
  • Linen, outsourced laundry and cleaning supplies, room cost down 8%.
  • Work with reception and maintenance, training new staff.

Housekeeping supervisor

04.2016 - 02.2021

Chain hotel, Krakow

  • Room inspections.
  • Allocating work to room attendants.
  • Linen stocktaking.

Education

Hospitality technician

2008 - 2012

Hospitality Technical School in Nowy Targ

Skills

  • Leading a housekeeping team
  • Rotas and work planning
  • Room quality inspections
  • Linen, laundry and cleaning supplies
  • Department budget and costs
  • Hotel system and room statuses

Training

  • Housekeeping department management training, 2021
  • Safe use of cleaning chemicals training, 2022

Languages

  • English: B1
  • German: A2

Additional information

  • Weekend and holiday work according to the rota

I hereby consent to the processing of my personal data for the purposes necessary to carry out the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

How to write an executive housekeeper CV

Professional summary

Write how big the hotel and team you run are and what you are responsible for. Add results, for example cleanliness scores or lower costs. The employer is looking for a housekeeper who will keep rooms at a high standard, organise the team's work well and keep costs in check.

Housekeeping supervisor with 4 years of experience at a chain hotel. I inspect rooms, allocate work to room attendants and run linen stocktaking. I am looking for work as an executive housekeeper.

Experience: duties and achievements

Describe the hotel, number of rooms, team, rotas, inspections, linen, laundry and supplies. Show results in numbers. Add systems and training. Also say whether you are responsible for public areas, conference rooms or the spa.

Weaker: Team.

Better: Team of 25 room attendants and public area staff.

Weaker: Quality.

Better: Cleanliness scores in guest reviews up from 8.6 to 9.3.

Weaker: Costs.

Better: Linen, outsourced laundry and cleaning supplies, room cost down 8%.

Skills worth listing

List leading the team, rotas, quality inspections, linen, the budget and the hotel system. In your soft skills show organisation, a demanding but kind attitude and attention to detail.

Professional skills

  • Leading a team
  • Rotas
  • Room inspections
  • Linen and laundry
  • Department budget
  • Hotel system

Personal skills

  • Organisation
  • Consistency
  • Attention to detail
  • Communication
  • Resilience to stress

Training

List training in department management, chemicals and systems. Hotel chains also value knowledge of their standards.

How to become an executive housekeeper

Most people are promoted from room attendant or supervisor. On your CV show how many years you have worked in housekeeping and your extra duties.

Add experience of leading people, even a small shift. It is the most important part of this job.

Tailoring your CV to the job offer

A large hotel looks for team and costs, a boutique hotel for a high standard and detail, and a resort for seasonal occupancy and recruitment. Move to the top what the job ad is about.

The most common mistakes on an executive housekeeper CV

Questions and answers

What should an executive housekeeper put on a CV?

The hotel, number of rooms, team, rotas, inspections, linen, laundry, costs, systems and results.

How is an executive housekeeper different from a room attendant?

A room attendant cleans rooms, while an executive housekeeper runs the department, plans work and is responsible for the standard and costs.

Which results are worth giving?

Cleanliness scores, lower costs, fewer complaints and lower team turnover.

Is English needed?

At chain hotels and with foreign guests, often yes.

Create an executive housekeeper CV in the builder

In the CV Majster builder you enter your details step by step and see right away what the document looks like. You can copy the wording from this page and adapt it to yourself. The finished CV as a PDF costs a one-off PLN 5, with no subscription, and you see the preview before you pay.

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See also

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